120 ping, Server laggs?


#1

Hello guys!
I life in germany and um connected to Frankfurt! So how is it possible that I got 120 ping? My Download is 50k. On the Stats there was nothing strange. If i would trust the stats i would have a 40 ping but if i test it with ookla It says 120 ping.
So can u please fix this? I payed money for that.


#2

That’s because the geolocation of the IBM Softlayer IP addresses is off. If you run speedtest on your SkyPC, it thinks you’re in Kansas. So it will ping a US server near Kansas, hence the high ping.
Just select a Frankfurt server manually, and you’ll get 1 or 2 ms ping.


#3

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