This was a response to someone who was asking about expired keys. I feel it should be it's own topic as I ended up ranting and giving in to my emotions but it's good to get it out sometimes. Would be interesting to see what (if any response I get from LS)
Check my profile and previous responses if you feel you need to verify my contributions in the last 9 days I've been a full paying member and community contributor. I also was going to buy games specifically to test and try to get working for other users. That's now on hold as most of them, I don't have any interest in playing but I am lucky enough to be in a potion to be able to buy them ti be able to do this for the community.
Disclaimer & summary: My current feeling towards LS is that I am seriously bought into the idea, I was talking about this possibility years ago and passionately feel it's the future of gaming and can only get better. I can relate to the founder Ian in that he is clearly driven and has a deep technical thrive for learning and applying his vision with real action. This is rare in the technology industry and most technically minded individuals lack the extrovert nature to be able to go out there and achieve their dream. I love the fact that Ian waited until the right moment to hit the market when cloud technology is mature enough to support his vision. Right now, I can see the vast improvements achieved on their next version and love how they not only have dealt with many challenges of delivering to end-users but have focused on the whole stack - how to keep things cheap enough, looking at other models such as freemium and finding a way to use a previously successful business model which drives user adoption whilst still paying the bills and keeping investors happy and compartmentalizing each challenge into a high level problem such as latency between server and thin client and even the latency between user input and server. Anyway, here is my response to the post:
You got 3? I didn't even want one but qualified many times in different ways for them and never received a single key, I would have just donated them all anyway as I paid for the unlimited package but non the less it amazes me how some people managed to get so many and others nothing. I would have loved to be part of the Alpha testing but starting to feel like the staff here are not involved with the community and I'm really strongly bought into the vision of this company, really like the co-founder (in reality the founder but had to take on the title of co-founder as he couldn't have possibly had the funds to start this big) Ian but feel left in the dark and I definately am putting in the effort to being a strong community member and helping others. Yes I sound pissed off; i've put in effort and have a desire to help whilst being lucky enough to have the funds and technical knowledge to really make a difference for them but it seems to be falling on deaf ears and I'm starting to lose my patience with this place and will probably give up the time and money and go to whatever competitors arise (such as nvidia.) working in a software company at an executive level, I have experienced first hand what it's like to be part of a small business and grow it. I've also seen what it's like to run corporations and both experiences tell me that a good product alone will not be the factor to success, one of the most important things is to involve the end users more and communicate.
I'm sorry Ian but I really like you, your technical background and your vision but unless you get your teams more involved with the community areas you have setup you will lose a customer. Sorry for the negativity because you should all be celebrating right now and enjoying the successful CES presentation (and I expect nursing some serious hangovers right now).
I was going to blog about LiquidSky but I'll hold fire for now until I see more from the company.