Can't Pay my subscription


#1

Im from chile and i tried to Pay my subscription vía Webpay and when i get to the bank info it says “the page cannot be displayed due to internal error” so, i can’t play:/ what can i do?


#2

Are you sure that the payment method you are using is called Webpay? I can not find it.
Is it WebMoney maybe?
Does this happen every time you try?
Have you contacted Xsolla to see if they can help?


#3

Yes, but in the payment methods you have to select “RedCompra/Transbank” in order to reach Webpay page, and no, i haven’t contacted Xsolla.

Btw, i’m using the liquidsky Android app to do the payment, idk if this has something to do with it


#4

I have tried testing it but I do not speak Spanish and don’t have an account in the banks available or WebMoney so I can’t go through the whole process. Please try contacting Xsolla to see if they can help. Maybe they know the cause of this error.