Gamer Plan shuts down after being idle for 30 minutes


#1

Gamer Plan shuts down after being idle for 30 minutes even though when I bought the package it says that it wont get down for being idle for 30 minutes. Id rather get a refund, if I'm getting shutdown for inactivity considering what was being sold is misleading.

This is what was being sold to me:
Purchase additional SkyCredits anytime
Unused SkyCredits rollover & don't expire
No forced timeout for idle activity
Email Customer Support


#2

have you changed the timeout in the settings?


#3

are you on mac or pc? there is a bug on mac where i sometimes get logged out while i am playing. Remember this is a beta service and a new client is comming out in march.


#4

Someone delete my thread, lets pretend I didn't say anything!

Changed the settings now. Thanks. What is the difference between the new client, I literally just but the gamer plan yesterday.


#5

look the the announcement thread and there is a youtube video. There will be a lot of changes and improvements.


#6

I dont know what you read but that's be policy 30 minutes is the longest you can go with out activity before they shut off the server


#7

can you please repost where you found that quote from it doesn't sound correct


#8

On the twitch stream Ian said they were looking into the timeout feature. But did not give concrete details if it has changed or if it will. It was a pretty vague statement.


#9

Well its def not going away, that makes no sense