Green Screen when in Client (v.0.3.9)


#1

Hello everybody!

After newest update I am unable to use Liquid Sky. Sadly the screen is green (I have tried to turn on and off the hardware acceleration, 720p/1080p, lowering and increasing quality - doesn’t help). Everything was fine before the update.

Is it possible to turn back to v.0.3.8? Downgrade and then disable automatic updates?

My specs: Windows 7 x86 / Intel Core Duo 2.16 GHz / 2GB RAM / Integrated Intel Graphics (Series 4).

I know it’s a potato-computer, but it’s first update causing such a major bug…

Thanks in advance!


Problem for green screen liquidsky
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#2

I have just the same Problem…

Reinstalling the client (including deleting the Appdata folder) and deleting the skyPC didnt solve the Problem.


#3

Are you also on Win7? Got another user on the Discord with the exact same issue, and he’s also on Win7. We should try to narrow this down a bit if we can.
Edit: do you also have an Intel HD chip? And if so, which one?


#4

Thanks for quick response.
My graphics card: Mobile Intel 4 Series Express Chipset Family.

Info from Intel Update Utility:

Graphics

Mobile Intel® 4 Series Express Chipset Family

  • Adapter Compatibility Intel Corporation
  • Resolution: 1280 x 800
  • Bits Per Pixel: 32
  • Number of Colors: 4294967296
  • Refresh Rate - Current: 59 Hz
  • Refresh Rate - Maximum: 59 Hz
  • Refresh Rate - Minimum: 59 Hz
  • Driver Provider: Intel Corporation
  • Driver Version: 8.15.10.1892
  • Driver Date: 9/2/2009
  • Availability: Running at full power
  • Status: This device is working properly.
  • Location: PCI bus 0, device 2, function 1
  • Device Id:
    PCI\VEN_8086&DEV_2A43&SUBSYS_013C1025&REV_07\3&11583659&0&11

#5

@4b6cb6d2dac763aa6211 Are you running Windows 7 too?

In case you guys weren’t aware, we don’t support Windows 7. Any number of issues can come from this.


#6

A general piece of advice: upgrade to Win10 regardless of LiquidSky. It’s a very good OS (like a modern-ui version of Win7) , it’s future-proof (updates…), and safer than Win7 - the built-in Windows Defender antivirus is actually so good by now (but only in Win10), you can completely omit any 3rd party antivirus tools.


#7

My OS is Windows 10 Home 64-Bit-Version (Build 17134) and my Graphic chip is an Intel HD Graphics 4000 Series.


#8

I consider the update, but I am not really sure if it will run on integrated 10 y.o. Intel Graphics Card. I have installed W10 on my second computer with (non-integrated) Mobility Radeon x1600 and there were so many problems with graphics and drivers, that I have downgraded to W7. System was simple unusable for daily use.

Like I mentioned in post above, I’ve been using Liquid Sky in past 6-7 months on W7 without any problems :slight_smile:


#9

i have problem for green screen liquidskyPNG


#10

Going to need more information about your situation- lot of factors that can play into this. Was the client working before the recent update? What are the specifications of your system (CPU, RAM, OS, etc.)?


#11

I did some house cleaning, and moved your post to this existing topic.


#12

Quick info for you guys: seems like LS devs are working on some hotfixes. Keep your fingers crossed! :crossed_fingers:


#13

The client worked before the recent update (Despite of some heavy pixelation and low fps on certain occasions).

My System:
Windows 10 Home 64 Bit Build 17134
Intel HD Graphics 4000
Intel Core I3-3217U CPU @1.80GHz (4CPUs)
8192MB Ram
DirectX 12


#14

Thanks. I’ve tested on a Bay Trail gpu (stripped-down HD 2500) and it was working as long as I didn’t touch the hw acceleration toggle. Switching off/on resulted in green screen and client crash.
At least it was working when I didn’t mess with it, so the superior HD 4000 should be capable of running the client, too.

Can you try this fix please?


HELP! Cutting? Glitching out?
#15

Sadly the fix didn’t solve the problem :frowning:

Glad to hear, that devs are trying to help :slight_smile:


#16

Hello, i’ve the same problem.I thought the problem is windows 7,so i’ve tried to install widows 10 but the problem still.I have this problem from 3 days ago can you fix it?


#17

This bug has not had a proper hotfix for it yet (earlier one that was released last week was for the client crashing upon launching), so unfortunately you will have to wait a bit- LS is not as huge of company that can push hotfixes out quickly like other companies might be able to (staff are off for the weekend- they’re human too). For the time being you will have to wait, or try using another system/client (if you have a compatible Android device).


#18

Thank you guys, we appreciate it :slight_smile:


#19

LiquidSky customer service says they released hotfix update yesterday. I still see Green Screen and doubt the hardware is the issue because I been using LiquidSky for long time without such performance issues.

Besides few users on this thread, does anyone else have Green Screen issue?

Only 4 votes? :confused: Please vote people. :+1:


#20

Reinstall the app and do a CCleaner scan (registry cleaner)

Specs please?