I'm trying to get new Skycredits but theres no app to finish the payment


#1

Hello i having a problem to pay with any payment method.
I recently switched from Windows 7 to Windows 10 and when i try to pay,
the LClient doesn’t open my browser to finish payment. How can i fix this? Here’s a screenshot but my language is set to german…


#2

XSolla is having issues right now- please hang tight as it is being worked on.


#3

i guess it is more a problem with windows cuz i can’t choose any app to open the next step.


#4

What is your default web browser?

What payment method are you using?


#5

I’m using Sofort Überweisung or mobile phone but it doesn’t matter which one i choose there’s always no app for the last step. I’m using Firefox and if i set my Standart browser to Edge, same problem


#6

Does it also happen on Android too? That shouldn’t happen on that platform as well.
Did you send in a support ticket yet?


#7

Hi,
I’m French and new on liquid sky. I’ve just created my account and actually trying to purchase some game time. But when I click on it, it says " You will now be prompted to open up a browser window. Once completed, you may returnherre to continue using LiquidSky". But nothing happens !

What should I do ?


#8

Yours is somewhat account related which I cannot advise here:
Send in a support ticket: https://liquidskysupport.zendesk.com/hc/en-us


#9

Hi,
I got it working by using another browser.

Thanks

Envoyé de mon iPhone


#10

Alright- going to close this thread to prevent necro. If you need assistance with something else feel free to make a new thread.


#11