Issue logging into community forum on Android


#1

I was recently trying to log into the community portion of the LS app on Android I keep getting an error message that my email or password is incorrect. I’ve tried resetting my password and it still doesn’t log in. When i try to log into the forum on the main LS website I have no issues at all.


#2

Might want to reinstall the LS Android client to see if that clears up…


#3

Just attempted, no luck still :disappointed_relieved:


#4

I find Chrome much easier on my Android to view the community. The reply text box stayed hidden behind the keyboard when using LS app.


#5

@Aristoteli Please try to type in your username without any uppercase. Watch-out for the first letter that usually gets capitalized in Android.


#6

The first letter in the email field will be capital letter,change it to small letter.Thats the fix.