No "Official" statement


#1

Right, so as it’s almost 3pm over there I thought I’d leave a comment of dissatisfaction. I have left reasonable time before making this post.

Due to what has occurred over the past week almost (Yes almost a whole week) I am still awaiting an Official statement or at least some form of apology from someone whom is in a position to speak on behalf of LiquidSky. I find it almost disgusting that nothing of the kind has happened (Yes I realize this is the first day back in the office) However with a company of your size (Please bear in mind Community Moderators this is aimed at LiquidSky and/or someone of high authority) and with the size of your consumer/customer database I would of thought you would of had the decency to at least apologize to those infuriated/disappointed of your recent actions. Again no such thing has occurred and again I find this very disgusting.

Working in a customer service position/environment my self I would never dream of leaving a customer/client hanging for such a period of time without at least profusely apologizing. Therefore it is with great regret I am writing this and informing you I shall no longer be continuing to use your services and will definitely not be recommending them to anyone I know (Not that you probably care as I’m just the little guy so to speak and one out of a couple hundred thousand) regardless… I appreciate the good times you have supplied to myself in regards to using your service (However limited and little it was) and bid you farewell and hopefully a prosperous future. Who knows I may come back to use your service again one day but unfortunately not in the foreseeable future.

Regards.


#2

Today was the start of the workweek. I wouldn’t jump the gun just yet.
We’ll see what happens


#3

New Policy....Serious Concern about your future


#4

I’m literally typing something up right now. Takes time to meet with the team and get decisions made. Keep in mind it was a 3-day weekend in the US. :face_with_monocle:

Check back in a little bit, hopefully some good news incoming.


#5

I really hope you will do something to fix the entire community’s trust in liquidsky… Because more than 90% of people here are angry and/or are thinking about abandoning this service (and you know what would that mean)… No people, no money. And no money means no service… I won’t see liquidsky dying because the service is great (at least for me) but the problem is the price/credits/money… Please do all your best! I’m with you Morgan!


#6

Please note that there have been changes made to the SkyCredit policy.

https://community.liquidsky.tv/t/skycredit-policy-update-5-29/356898/1


#7