I tried to pay for $9.99/month plan and it says it doesn't go through, but charges me anyways. Then doesn't give me any credits. Soooooooo something has to be done about this please
login into your account on the website, there is a chat in right bottom corner, write what happened, they will reply you in several days. nobody wants to steal your money, payment gateway is faulty.
I already did Several days?