Payment taken, no credits added on gamers plan?


#1

Sorry for using the community for this problem, but having difficulties in getting a response from online support. I'm on a gamers plan my second payment since joining liquidsky seems to be a issue. The payment was taken 8 days ago and according to your payment service live chat they told me it's been successful, but still no credits added, anybody else having the same issue or is it a glitch in the system? I'd be very grateful if one of the liquidsky support team help me to resolve this issue. thank you.


#2

Just sent you the message, please check.


#3

Same thing happened to me. First they charged me and didn't give credits. Then they deleted my computer, then they changed the plan. All without notification - still waiting on support.


#4

Hello Ian,

Are you still encountering this issue? If so, please forward me your LiquidSky Account Email so I can further assist you.

Thanks~