Please add Unsubscriptions [SOLVED]


#1

i got my own custom PC and i never use liquidsky since 6 months. i can’t find to cancel my pay bills. PLEASE REMOVE MY PAY RIGHT NOW. thank you


#2

Hey Vincente,

When you purchase a subscription an E-mail is also sent for the confirmation of your order.
In that very E-mail you can find the option of cancelling your automatic payments.
Well, if you can’t reach that E-mail you can raise a ticket in customer support website and the support team will help you out.

https://liquidskysupport.zendesk.com/hc/en-us


#3

Search your emails for “Congratulations! You’re subscribed”, that should bring up the email. The link to unsubscribe is in the bottom paragraph:
image


#4

Hi @Vincente,

I have already disabled the auto-renewal of your subscription so that it won’t renew again next month.