SkyComputer crash |AC Origins, Shadow of War|Solution search


#1

This post is used to find a solution to this problem. Any off topic or complaint will be reported to the moderators for deletion.
Thanks for your understanding.

Reminder of the problem: The launch of some games causes a crash of the Skycomputer.


#2

After 5 attempts to start a game (Dragon Age Inquisition) causing a crash of the skycomputer, here is the critical error indicated by the event log. I hope it can be useful.

Critical:
Event ID: 41
Source: Kernel-Power
Log: System
Last hour: 5 (crash)

I watched on video game websites, the startup of a game that causes the crash (kernel-power id: 41) of the session is according to many people due to drivers or a version of windows not updated.

Some games, such as Mass Effect Andromeda, display a warning message when they start. The message indicates that the drivers are out of date and that malfunctions may occur.

The Geforce Experience application indicates that a driver update is available. But the download does not work.


#3

Hi Wheatley98,

Thanks for the additional information and I know you already posted this on a different thread. We have notified one of our developers to check this out and see if it will help them isolate the problem further and come up with a solution faster.


#4

Hello,

i have the same Problem. Assassins Creed origins don’t work :frowning:


#5

They’re actively working on a fix for connection issues after launching some games and are in testing arena.
So, it might be the one which could be fixed after that.


#6

Please refer to this forum thread for further information:


#7