Why does the client not start :?! HELP ME

bug

#1

No problem with the internet!

What is this mistake?
How to solve it?
Always worked fine, Skycomputer recently stopped working

I have not seen any problems before.

Just wasted money!


#2

Never seen that one before. What data center are you on? HK has already been shut down, for example, and the others will follow today.


#3

Frankfurt. The fact is that the client itself does not start either.
This error occurs exactly when starting the client itself.
I changed the data center to London, the problem remained…


#4

Hm, Frankfurt is still up, just tested. Have you tried to delete the LiquidSky folder in %appdata%, and redownload the client?


#5

Of course I tried. Did not help.


#6

At this point I might suggest a full virus scan- assuming your local specifications are up to par with the minimums for the client. Not sure if it’ll be done in time however- as of writing there’s only an hour and then some before the service shuts down.


#7

I did not know that you are closing …

I bought a subscription the other day, and spent only 1000 credits.
Will the money be refunded? If so, which part? Everything? Or 50%?


#8

You’ll have to contact support with the link below:

https://liquidskysupport.zendesk.com/hc/en-us/requests/new