Why does my skycomputer keep saying “your skycomputer failed to connect please try again later.” I tried everything disabled firewall, reinstalled client, switched data centers, but when I used my android phone with the same wifi it works. So why dosn’t it work on my laptop but works on my phone?
That’s indeed a nasty issue, as you’ve already tried most steps I would’ve suggested.
Iirc, in rare cases, antivirus software can also prevent the client from connecting to the server.
If you’re on Win10, try to use only Windows Defender, it’s 100% compatible with LiquidSky (and a very decent antivirus/firewall by now).
only antivirus I have but it still dosn’t work. Do I have to keep retrying or what?
Ok, let’s try some more things:
- launch your SkyPC on Android, so you land on your cloud desktop (to make sure the servers aren’t full).
- close the Android app, but leave your SkyPC running
- open the Windows client. It should prompt you to connect to your SkyPC.
- if it still can’t connect, try to run the client as admin (right-click -> properties -> compatibility tab)
Also, what are your exact specs (cpu, gpu, os version) and internet speeds (ping, dl, ul according to speedtest.net)?
I did and it still dosn’t work can I get a refund or something? Have a service that dosn’t even work
PC/Phone Model: Latitude E6410
Operating System: Windows 10 64 bit
Processor: Intel core i5 M360 2.87ghz
GPU (Graphics Card): Nvdia NVS 3100M
ISP (Internet Service Provider): At&t
Internet Speed: 7.58 download, 1.09 upload
Connection Wired or Wireless?: Wireless
Data Center: Washington DC
Current Location: North Carolina
Does it work with wired (ethernet) connection? I’m trying to pinpoint the issue, it’s really strange. Have you tried to run the client as adminisrtrator?
I can’t do anything about a refund, because I’m not LiquidSky staff/employee. For things like that, you should contact support at liquidskysupport.zendesk.com.